Effective Date: May 11, 2025

1. Information We Collect

We collect the following types of personal and usage data:

a) Account Information

• Email address
• Login credentials (encrypted)
• Telegram ID (if alerts are enabled via Telegram)

b) Usage Data

• IP address
• Device type and operating system
• Browser type and version
• Pages visited and time spent on the platform
• Click events and navigation flow

c) Tracking & Analytics

We use Google Analytics and similar tools to collect anonymized usage behavior for performance and feature optimization.

2. How We Use Your Information

We use your data for the following purposes:

• To create and manage your account
• To send financial alerts via email or Telegram (as requested)
• To personalize your experience and improve our platform
• To respond to customer support requests
• To monitor and analyze platform usage (via analytics)
• To comply with legal obligations

3. Legal Basis for Processing

We collect and process your personal data based on:

• Your consent (e.g., subscribing to alerts or newsletters)
• Performance of a contract (e.g., delivering paid services)
• Legitimate interest (e.g., platform analytics and fraud prevention)
• Legal obligations

4. How We Store and Protect Your Data

Your data is securely stored on servers operated by reputable cloud service providers. We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

We retain your data only as long as necessary for the purposes stated in this policy or as required by law.

5. Sharing of Data

We do not sell or rent your personal data to third parties. We may share data with:

• Trusted service providers (e.g., hosting, analytics, payment processors) under strict confidentiality
• Legal authorities if required by law or legal process

6. Your Rights (Under GDPR and Applicable Laws)

As a user based in the EU, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time (e.g., unsubscribe from alerts)
• Object to or restrict certain types of processing
• Request data portability (where applicable)
• File a complaint with your local data protection authority

To exercise any of these rights, contact us at: contact@marketalerts.com.

7. Data Transfers

If any data is processed outside of the EU, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information in accordance with GDPR.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain session data
• Analyze user behavior on the platform
• Improve user experience

You can manage cookie preferences via your browser settings. Please note that disabling cookies may affect functionality.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a child under 18 has provided personal data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

MyQuant d.o.o.
Hradeckega 50b, 1000 Ljubljana, Slovenia
Email: contact@marketalerts.com